1. who are we?
We are based in Zhejiang, China, start from 2017,sell to North America(50.00%),Northern Europe(15.00%),Eastern Europe(10.00%),Western Europe(5.00%),Eastern Asia(3.00%),Mid East(3.00%),South America(3.00%),Southeast Asia(3.00%),Southern Europe(2.00%),Africa(2.00%),Domestic Market(1.00%),South Asia(1.00%),Central America(1.00%),Oceania(1.00%). There are total about 501-1000 people in our office.
2. how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
3.what can you buy from us?
stainless steel
vacuum insulated tumbler/ bottle,plastic cup/bottle/tumblers,aluminium bottle/cup/tumblers,travel mug,sports products
4. why should you buy from us not from other suppliers?
1.FAST SAMPLE 1-3days 2.Fast delivery 3-10days 3.Best service before sale and after sold. 4.20 YEARS experience in producing AND developing new items. 5.Can refund money if quality problem 6.Can refund money delivery time late 7.A company worth trust
5. what services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
Language Spoken:English,Chinese,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,Korean,Hindi,Italian
Best Service to you, Order us: boss@stwadd.com,Check below for more information on placing an order:
1. Inquiry-Professional quotation, or send inquiry item more details design,we start contact more details .
2 .Confirm the price, lead time, artwork, payment term etc …
3 .Our sales send the Proforma Invoice with our seal, or you order online to us .
4 .Customer make the payment for deposit and send us Bank receipt.
5 .Initial Production Stage-Inform the clients that we have got the payment,and will make the
samples according to your request, send you photos or Samples to get your approval. After approval, we inform that we will arrange the production & inform the estimated time.
6. Middle Production-send photos to show the production line which you can see your products .
Confirm the estimated delivery time again.
7 .End Production-Mass production products photos and samples will send to you for approval.
You can also arrange the third party Inspection.
8 .Clients make payment for balance and Ship goods , inform the tracking number and check
the status for clients.
9 .Order can be say "finish" when you receive the goods and satisfy with them .
10. Feedback to our about Quality,Service, Market Feedback & Suggestion. And we can do better.